Black Box A/C-7P Manual de usuario Pagina 111

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A/C-7P RO, A/C-7S RO
7.4 Problem Resolution Guide
The following is a general guide to
resolve common problems that may
occur. Please refer to this guide
before contacting technical support.
Table 7-1. Problem Resolution Guide.
Problem or Message Probable Cause Action
“Host Line Sync” LED is not Host is not operating Check host system.
on when connected to the host
Damaged or improper Check host cabling
cabling for damage or
improper connection.
“Printer Online” LED is off Printer not in a ready Make sure printer
when printer is connected status is on line, has paper,
etc.
Printer fault such as Make sure the printer
paper out, paper jam, has paper, is clear of
etc. jams, etc.
Damaged or loose Check printer cable
printer cable for damage or
improper connection.
Printer loses host Improper or damaged Check host cabling
communication (drops off cabling for improper
line) connections or
damage.
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