Black Box DTX5000 Guía de usuario

January 2008DTX5000 DTX5000-T DTX5000-R DTX5002-T DTX5002-RDoc. No. 590-611-501FCustomer Support Information:For FREE Technical Support 24 hours a day

CHAPTER 1: SPECIFICATIONS11. SpecificationsDuring the course of this product’s lifetime, modifications might be made to its hardware or firmware that

SERVSWITCH DTX5000/5002 USER GUIDE2EnvironmentalHeat Dissipation 22 W/HPower Consumption 20 W (including power supplied to USB ports)AC-input power 10

CHAPTER 1: SPECIFICATIONS3Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480 @ 85 Hz720 x 400 @ 70 Hz720

SERVSWITCH DTX5000/5002 USER GUIDE4DTX5000-T Product Specifications NetworkEthernet Standard Ethernet IIExtension PortsNumber 1ConnectorsRJ-45Computer

CHAPTER 1: SPECIFICATIONS5Supported HardwareVideo Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480 @ 85 Hz720

SERVSWITCH DTX5000/5002 USER GUIDE6EDID table settings Normal aspect or wide screen resolutionsSafety and EMC Approvals and MarkingsUL, FCC, cUL, VCCI

CHAPTER 1: SPECIFICATIONS7EnvironmentalHeat Dissipation 22 W/HPower Consumption 20 W (including power supplied to USB ports)AC-input power 100-240 V A

SERVSWITCH DTX5000/5002 USER GUIDE8Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480 @ 85 Hz720 x 400 @

CHAPTER 1: SPECIFICATIONS9DTX5002-T Product Specifications NetworkEthernet Standard Ethernet IIExtension PortsNumber 1ConnectorsRJ-45Console PortsNumb

SERVSWITCH DTX5000/5002 USER GUIDE10Supported HardwareVideo Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480

SERVSWITCHTM FAMILY1Welcome to the ServSwitch™ Family!Thank you for purchasing a BLACK BOX® ServSwitch DTX system! We appreciate your business, and we

CHAPTER 1: SPECIFICATIONS111.1 Factory Default SettingsBlack Box ServSwitch DTX5000 Extender DTX ReceiverName RX_<MAC address>IP Address 192.168

SERVSWITCH DTX5000/5002 USER GUIDE12Bandwidth ManagementUnlimitedStatic/DHCP Network ConfigurationStaticBlack Box ServSwitch DTX5002 ExtenderDTX Recei

CHAPTER 1: SPECIFICATIONS13Password ‘password’Video DVIVideo Performance 5Bandwidth ManagementUnlimitedStatic/DHCP Network ConfigurationStaticBlack Bo

SERVSWITCH DTX5000/5002 USER GUIDE14

CHAPTER 2: PRODUCT OVERVIEW152. Product Overview2.1 IntroductionThe Black Box ServSwitch Extender provide users with a full computer desktop experie

SERVSWITCH DTX5000/5002 USER GUIDE162.2 Features and BenefitsThe Black Box ServSwitch Extender consists of:• The transmitter that connects externally

CHAPTER 2: PRODUCT OVERVIEW17Figure 2-2. Black Box ServSwitch Extender System - Desktop ModeTransmitterThe DTX Transmitter connects externally to the

SERVSWITCH DTX5000/5002 USER GUIDE18on the network. A user can have a fixed (configurable) association with a specific target device or have access to

CHAPTER 2: PRODUCT OVERVIEW19Flexible installationThe Black Box ServSwitch Extender provides you with the following flexible installation options: • T

SERVSWITCH DTX5000/5002 USER GUIDE20USB supportThe Black Box ServSwitch Extender is compatible with the USB 2.0 standard. The receiver provides four U

SERVSWITCH DTX5000/5002 USER GUIDE2FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO-FREQUENCY INTERFERENCE STATEMENTSThis equipment generate

CHAPTER 2: PRODUCT OVERVIEW21VideoVideo of 24-bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the Black Box ServSwitch Exte

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CHAPTER 3: INSTALLATION233. Installation3.1 Getting started with the Black Box ServSwitch ExtenderBefore installing your Black Box ServSwitch Extend

SERVSWITCH DTX5000/5002 USER GUIDE24CAUTION:To reduce the risk of electric shock or damage to your equipment,power up the remote computer and the rece

CHAPTER 3: INSTALLATION253. Connect the video connector on the transmitter to the appropriately labeled port on the back of the computer.NOTE: A VGA-o

SERVSWITCH DTX5000/5002 USER GUIDE263. Power up the receiver. A connection will be automatically established with the remote computer.NOTE: VGA monito

CHAPTER 3: INSTALLATION27Networked InstallationThe following instructions will enable you to install your Black Box ServSwitch Extender in a networked

SERVSWITCH DTX5000/5002 USER GUIDE28To install the Black Box ServSwitch Extender on a network:1. Connect the transmitter to the remote computer as de

CHAPTER 3: INSTALLATION293.4 Getting started with the Black Box DTX5002 ExtenderBefore installing your Black Box DTX5002 Extender, refer to the list

SERVSWITCH DTX5000/5002 USER GUIDE30Point-to-point installationThe following instructions will enable you to install your Black Box ServSwitch DTX5002

3USA NotificationWarning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s a

CHAPTER 3: INSTALLATION317. Route the other end of the UTP cable to the location you have chosen for the receiver. If necessary you can extend the UTP

SERVSWITCH DTX5000/5002 USER GUIDE32Connecting PowerBoth the receiver and transmitter feature an external power supply. A DC power jack is located on

CHAPTER 3: INSTALLATION33NOTE: The DHCP server must be configured to assign IP addresses to the unit that do not expire.NOTE: Do not change the mode t

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CHAPTER 4: OPERATIONS354. Operations4.1 OverviewOperating a computer through the Black Box ServSwitch Extender is no different than working directly

SERVSWITCH DTX5000/5002 USER GUIDE364.2 Accessing the SystemWhen the receiver is powered up, it will automatically initiate a connection with the rem

CHAPTER 4: OPERATIONS37To display system information in Desktop Mode:1. Press Print Screen. If the user has access to only a specified target device,

SERVSWITCH DTX5000/5002 USER GUIDE383. Click the Rcvr radio button to view the system information for your receiver.Figure 4-3. Receiver connected to

CHAPTER 4: OPERATIONS394. Click the OK button. If the user has access to one target device the login progress message will then appear and a connectio

SERVSWITCH DTX5000/5002 USER GUIDE40Access through Auto-Login ModeUsing the Management Appliance, an administrator can enable Auto-Login Mode. For det

SERVSWITCH DTX5000/5002 USER GUIDE4This equipment has also been found to comply with European standards EN50082 and EN60950.Other Agency ApprovalsUSA

CHAPTER 4: OPERATIONS41To display system information in Extender Mode:Press Print Screen. The Info dialog box will appear. By default, the Info dialog

SERVSWITCH DTX5000/5002 USER GUIDE42Accessing the serial menuYou can access the serial menu via the serial port on the back of the receiver. All termi

CHAPTER 4: OPERATIONS436. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed.Figure 4-9. Appliance Selection Menu

SERVSWITCH DTX5000/5002 USER GUIDE44To configure network settings for the transmitter:1. Activate the serial menu as described in “Accessing the seria

CHAPTER 4: OPERATIONS455. Choose Transmitter Network Config. The Transmitter Network Configuration Menu will appear.Figure 4-12. Transmitter Network

SERVSWITCH DTX5000/5002 USER GUIDE46Figure 4-13. Receiver Main MenuNOTE: The Network Configuration Menu is different for the Extender and Desktop mod

CHAPTER 4: OPERATIONS4719. Choose Transmitter IP Config. The Transmitter IP Config menu will appear. The old transmitter IP address is displayed besid

SERVSWITCH DTX5000/5002 USER GUIDE4828. Now activate the serial menu as described in “Accessing the serial menu” on page 42.29. Choose option 1 to acc

CHAPTER 4: OPERATIONS494. Type a valid IP address. Press Enter to return to the receiver Network Configuration Menu.5. Choose Receiver Netmask. 6. Typ

SERVSWITCH DTX5000/5002 USER GUIDE505. Select Desktop Mode and press Enter. You are now in Desktop Mode.6. Now activate the serial menu as described i

SERVSWITCH DTX5000/5002 USER GUIDEIServSwitch DTX5000/5002 User Guide

CHAPTER 4: OPERATIONS513. Type the password and press Enter. The Receiver Main Menu will appear.Figure 4-21. Receiver Main Menu4. Choose Network Conf

SERVSWITCH DTX5000/5002 USER GUIDE525. Choose Transmitter IP Config. The Transmitter IP Config menu will appear. The old transmitter IP address is dis

CHAPTER 4: OPERATIONS534. Choose Security Configuration. The Security Configuration Menu will appear. Figure 4-24. The Receiver Security Configuratio

SERVSWITCH DTX5000/5002 USER GUIDE541. Activate the serial menu as described in “Accessing the serial menu” on page 42.2. Choose option 1 to access th

CHAPTER 4: OPERATIONS554. Choose Security Configuration. The Security Configuration Menu will appear.Figure 4-26. Transmitter Security Configuration

SERVSWITCH DTX5000/5002 USER GUIDE561. Activate the serial menu as described in “Accessing the serial menu” on page 42.2. Choose option 2 to access th

CHAPTER 4: OPERATIONS575. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-27. Transmitter Firmware Management Menu (upg

SERVSWITCH DTX5000/5002 USER GUIDE585. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-28. Transmitter Firmware Managem

CHAPTER 4: OPERATIONS595. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-29. Receiver Firmware Management Menu (upgrad

SERVSWITCH DTX5000/5002 USER GUIDE605. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-30. Receiver Firmware Management

SERVSWITCH DTX5000/5002 USER GUIDEIIInstructionsThis symbol is intended to alert the user to the presence of important operating and maintenance (serv

CHAPTER 4: OPERATIONS613. Type the password and press Enter. The receiver Main Menu will appear.4. Choose Restore Factory Defaults.5. The receiver wil

SERVSWITCH DTX5000/5002 USER GUIDE62returned to the Appliance Selection Menu. The connection to the transmitter will be automatically restored.To rese

CHAPTER 4: OPERATIONS63• boot and FPGA firmware version numbers; • manufacturing part number. All values are read-only. Figure 4-33. Receiver Applian

SERVSWITCH DTX5000/5002 USER GUIDE64NOTE: Video-display problems may occur if video input settings are not configured correctly, 1. Activate the seria

CHAPTER 4: OPERATIONS654.13 Session Retry SettingsThe Black Box ServSwitch Extenders is designed to automatically establish a connection between the

SERVSWITCH DTX5000/5002 USER GUIDE663. Type the password and press Enter. The Receiver Main Menu will appear.4. Choose Console Settings. The Console S

CHAPTER 4: OPERATIONS674.15 OSD Inactivity TimeoutBy default, the receiver is configured to dismiss the OSD after an inactivity period of 10 minutes.

SERVSWITCH DTX5000/5002 USER GUIDE68Figure 4-39. Receiver Console Settings Menu5. Choose OSD Inactivity Timer. The OSD Inactivity Timer Menu will app

CHAPTER 4: OPERATIONS69NOTE: To ensure that audio operates correctly, configure the receiver and the transmitter with identical audio performance sett

SERVSWITCH DTX5000/5002 USER GUIDE705. Choose Audio Performance. The Audio Performance Menu will appear. This menu shows you the audio settings that y

SERVSWITCH DTX5000/5002 USER GUIDEIII1. Specifications...

CHAPTER 4: OPERATIONS715. Choose Audio Performance. The Audio Performance Menu will appear.This menu shows you the audio settings that you can choose

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CHAPTER 5: TROUBLESHOOTING735. TroubleshootingNo power status light on receiver• Verify that the power supply is plugged in correctly.• Ensure that t

SERVSWITCH DTX5000/5002 USER GUIDE74• If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other cables are discon

CHAPTER 5: TROUBLESHOOTING75No response from USB mass media device attached to the receiver• Ensure that the mass media device is connected directly t

SERVSWITCH DTX5000/5002 USER GUIDE76Transmitter disconnected from DHCP server (Desktop Mode)• In ServSwitch DTX™ Control Explorer Window area, go to

CHAPTER 6: TECHNICAL SUPPORT776. Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you e

SERVSWITCH DTX5000/5002 USER GUIDE78Black Box Technical SupportCountry Web Site/E-Mail Phone FaxUS [email protected](724) 746-5500

CHAPTER 7: LOGIN ERROR MESSAGES797. Login error messagesManagement Appliance and Receiver initiated error messages Login error messages DescriptionLo

SERVSWITCH DTX5000/5002 USER GUIDE80Login failedManagement Appliance not specifiedIP address not set for Management Appliance.Login failedTimeoutRecei

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81License InformationThis product includes various software programs that are copyrighted and released under the GNU General Public License (GPL), the

82any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a w

83If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the

84PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.12.

NOTES85

December 2007DTX5000 DTX5000-T DTX5000-R DTX5002-T DTX5002-RDoc. No. 590-611-501GCustomer Support Information:For FREE Technical Support 24 hours a da